Reopening the past can feel daunting, so we keep the process clear and do the heavy lifting for you. Here's how an undersettled military hearing loss claim typically unfolds.
Free, confidential review
A short conversation about your service, your hearing, and the claim you previously settled. We give you an honest first view — at no cost and with no obligation.
We obtain your previous file
With your written authority, we request the complete file from your former solicitor and review how the claim was handled and valued.
We rebuild the true valuation
We reconstruct what your claim should have been worth — general damages plus the future losses that may have been missed. Where needed, we instruct an independent audiologist and other experts.
We assess the loss of a chance
We evaluate the strength of your original claim and quantify the shortfall using the loss-of-a-chance approach the courts apply.
We put the claim to the former firm
Following the Professional Negligence Pre-Action Protocol, we set out the claim to the former solicitor and their insurers and invite a response.
Negotiation or court
Many claims settle through negotiation. If a fair offer isn't made, we're prepared to issue court proceedings to recover what you're owed.
You recover your shortfall
The additional compensation is paid by the former firm's insurers. Your original settlement stays yours.
What we'll need from you
- Basic details of your service and your hearing condition.
- Whatever paperwork you still have from the original claim (don't worry if you have little — we can obtain the file).
- Your authority to approach your previous solicitor.
Timescales vary with complexity and whether the former firm's insurers engage early. Straightforward claims may resolve in months; those that require detailed expert evidence or court proceedings take longer. We'll give you a realistic estimate once we've seen the file.
Because limitation deadlines are strict, the best time to take the first step is now. Funding is typically no win, no fee, so there's nothing to lose by asking.